Browse our collection, choose your outfit, and select your preferred days and duration (4 or 8 days). We will make sure it’s ready and with you for your special day. Please select a delivery date a minimum of 2 days prior to your event to allow for any postal delays. After use, return it to us in the prepaid Australia Express Post satchel and we will look after the rest.
TRY ON AT HOME OPTION
Planning ahead for an upcoming event and want to make sure you've found the perfect outfit? For a $38.50 fee (GST inclusive) plus postage, we will send you your choice to try on at home. You will have 24 hours to try it on, then simply return it to us in the Express Post satchel provided the next day. If you love the outfit, let us know either by email to lois@loisandco.com.au or call on 0404 033 900 and we will provide you with a discount code to reduce your hire fee by $35.00 and simply charge your card with the difference. Please allow 2 – 3 weeks prior to your event to allow time for a second selection to reach you if you decide to not wear your first selection.
We do take bookings up to 6 months in advance if you are planning ahead for an extra special occasion. You can take advantage of the Try On At Home option and pre-book using the same criteria as above. Once you have selected your garment using the Try on At Home option, contact us either by email to lois@loisandco.com.au or on 0404 033 900 for the discount code to reduce your hire fee by $35.00.
If your event is more than 6 months away, please contact us and we will arrange to manually book your selection for your preferred delivery date.
SHIPPING:
Our postage fee is a flat rate and includes delivery to you and return to us.
We use Australia Post Express network operating between all capital cities (except Darwin) and for WA in Perth CBD only. Some major centres are included in the Australia Post Express network. Outside of these areas, next day delivery service is not guaranteed.
Should your delivery address be outside the Express Post network, we will use the fastest possible transport link, but it will not be covered by the Express Post next day guarantee. To achieve your delivery in time for your event it may also require a more expensive delivery service and we will clarify this with you prior to dispatch and you may need to select an 8 day hire period.
Australia Express Post network guaranteed next day delivery operates only for items ordered prior to 1pm AEST.
The Express Post network postcodes include:
ACT: 2600-2620, 2900-2914
NSW: 2000-2249, 2555-2574, 2740-2786
VIC: 3000-3207, 3340-3341, 3750, 3755-3757, 8000-8785
QLD: 4000-4209
GC: 2484-2490, 4210-4275, 9726
SA: 5000-5171, 5800-5950
WA: 6000-6005, 6800-6899 (Perth CBD only)
TAS: 7000-7019, 7050-7053, 7055, 7248-7251, 7253, 7258, 7261, 7267, 7275-7300, 7306, 73104, 7311-7315, 7320-7322, 7325, 7800-7899 (note 7310 to Devonport township only)
NT: NT is not included in the Express Post network. For a delivery to Darwin, please contact us on 0404 033 900 or at lois@loisandco.com.au and we will work with you to get your garment to you on time. Please allow a minimum of 3 days prior to your event and select and 8 day hire and add your event date in your booking notes.
If your delivery address is outside of these areas, please allow an additional 2 days for shipping or you may want to consider an 8 day hire to account for longer shipping time. Please notify us of your event date in the order notes.
Of course, you are welcome to contact us at any time, and we will do what we can to assist in ensuring your delivery gets to you prior to your event.
Please note that WA (other than Perth CBD) and the NT will attract additional shipping fees due to higher rates with Australia Post or alternative method of shipping.
Please check out our FAQs and Rental Agreement Terms and Conditions for further information or contact us at lois@loisandco.com.au or on 0404 033 900.